Gilbert Kigen

Nairobi, Kenya

• Subject Matter Expert for Elastic Load Balancing (ELB) — deep-dive troubleshooting of ALB, NLB, GLB, and CLB at scale
• Advanced troubleshooting across VPC networking, traffic routing, DNS resolution, and TLS termination
• Primary support for ELB, Autoscaling, VPC Lattice, Global Accelerator, CloudWatch, and EventBridge
• Root cause analysis of complex distributed networking issues across multi-AZ and multi-region architectures

Nairobi, Kenya

• Engineered and operated the Airtel Africa International Inter-Opco IP/MPLS backbone
• Designed and implemented L3VPN/L2VPN services across Inter-AS Option A/B/C boundaries

Nairobi, Kenya

• Owned multivendor IPRAN and IP/MPLS network operations (Huawei & Nokia)
• Led fault resolution for Optical Transport Network platforms end-to-end
• Integrated third-party OSS/NMS into production network infrastructure
• Executed network capacity upgrades, routing optimizations, and NE software lifecycle management

Nairobi, Kenya

• Led delivery of Safaricom 400G DWDM — first 400G carrier deployment globally
• Architected and delivered OLT-over-DWDM convergence for Safaricom
• Delivered DWDM expansion projects for MTN and Airtel across multiple regions
• Deployed Airtel IPRAN 233 95/60/41 CSG expansion covering hundreds of sites
• Rolled out new NMS platforms for DWDM, IPRAN/IP-CORE, and FTTX networks

Nairobi, Kenya

Implemented SDH, DWDM, and microwave transport networks. Performed commissioning, preventive maintenance, and capacity planning. Delivered technical training for subcontractors and carrier customers.

Nairobi, Kenya

Led ML/DL training programs using Intel-optimized frameworks. Technology evangelist for Intel developer tools, IoT platforms (Galileo, Edison), and the Intel Developer Zone — onboarding 500+ students.